Quality and CSR

At Lacats Torelló, we are committed to quality and corporate social responsibility. We strive to offer the highest quality products to exceed our customers' expectations and invest in our people.

Our motto is to continue growing with a purpose. We are dedicated to providing continuous training and development for our employees. We believe that a skilled workforce not only improves the quality of our processes but also raises the level of skills and knowledge in the workplace.

In terms of sustainability, we believe in the importance of preserving our planet, which is why we opt for environmentally friendly solutions. We promote the use of dry extract varnishes as they not only ensure aesthetic quality but also reduce our impact on the environment.

We have opted for renewable energy sources and promote collaboration with local suppliers to reduce the carbon footprint.

We have the certifications ISO 9001-2015 and REACH certifications.

Our Quality Policy

Our Quality Policy LACATS TORELLO, in its activity of lacquering and metallizing parts, has implemented a Quality Management System based on the UNE-EN-ISO 9001:2015 standard to meet the requirements and expectations of our customers, the applicable legal requirements, and the continuous improvement of our processes.
Under this framework, the Management assumes the following commitments:

  • Create valuable relationships with our customers, providing them with advice and solutions for their needs related to industrial decoration of packaging for cosmetics, perfumery, pharmacy, household, and food sectors.
  • Understand and analyze the needs and opportunities of the context and the satisfaction level of our customers to serve as a basis for the continuous improvement of our processes and products.

  • Invest in know-how and the most appropriate technology to carry out the process of lacquering and metallizing parts with the highest possible quality and the least possible environmental impact.

  • Have an effective communication channel with our customers and stakeholders to proactively address their demands.

  • Analyze incidents that may arise to learn from mistakes and avoid their repetition.

  • Promote continuous training for our staff to raise awareness about the importance of their performance in the quality of the service provided.

  • Foster a motivating environment among all workers, based on a culture of teamwork, respect, and professionalism.
  • Establish stable relationships with external collaborators and suppliers that allow us to anticipate the needs of our customers and help reduce the carbon footprint.

  • Provide the necessary resources to meet this Quality Policy.


This Quality Policy is known, understood, and complied with by all personnel and serves as the basis for establishing quality improvement objectives at all levels."